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Dear Dave:
This
letter is written to both you and Karen, our loan officer, in the most
sincere gratitude regarding the recent successful closure of our
swimming pool loan. We have nothing but "goodness" to
say about your operation and staff!
You,
Dave and Karen tolerated my numerous daily telephone calls.
I
particularly wish to commend your reception desk as well. Any time
the phone was answered your people are sincere, professional and
outright. All of the people I dealt with from your company have
been dedicated to outstanding customer service!
Dave,
my point is that your entire staff, especially Karen did an excellent
job. I have been a professional "public servant" for the
past twenty-six years; I have become a firm believer that
"good folk" don't get stroked often enough ... most folk only
complain and complain about the bad and forget to say the good when it
is due.
Believe me, you, Karen and the entire operation are DUE!
I
shall recommend you and your company to anyone I know, for your
professional delivery in fulfillment of their financial needs. Thank
you all, so very much. I salute each of you and all of you,
professional to professional.
Dave,
please share this letter with your boss or "significant
others" in your operation!
Most
sincerely and gratefully,
Robert
& Alexandria
North
Windham, Connecticut
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