When choosing an in-ground pool contractor, there is so much to consider. Let’s start with the most critical factor: making sure you pick the right one!
First, check out the contractor. Go into the Better Business Bureau website and see how that contractor’s business is doing. Look at their reviews and see if they have any complaints.
Browse the web to see if that contractor has built any pools over the last year or two. There is a lot of information today on the Internet that can tell you much about a contractor. Check their Facebook page and their Google Local Business Listing to see if they have recent references and reviews from previous customers. Do the reviews look genuine or do they suspiciously sound fake? If you are not having success finding recent online trustworthy reviews for a particular contractor, then ask them for referrals that you can speak with and ask questions.
Today, many pool installation companies are thriving due to the high demand for new swimming pools, but sometimes they run into trouble like any other business. It is vital for you to do your due diligence before you hire them for your pool project.
One thing you don’t want to do is have your pool built by a pool company that has not been building many pools in the last couple years or by a pool company which has developed a reputation for shoddy work or other questionable issues. Talking with some of a pool builder’s previous customers will help give you valuable insight into how easy it is to work with and communicate with them as well as how responsive they are when problems arise (and curveballs are almost always inevitable during a construction project).
If you have a pool builder that has been around for a number of years, has good references, has been building pools regularly and, of course, who designs a pool you like, then you are on the right track.
Another critical factor to consider is cost. It is not the only factor, but it is wise to obtain two or three quotes from different pool contractors which you can then compare. In this case, if you give each pool builder your specific designs, then you should be able to do an apples to apples comparison of the different quotes provided.
Consider that if a quote is significantly different from another, the differences could be in the quality of materials being used, the pool equipment being installed, or in shortcuts being taken. Not all equipment is equal and not all pool finishes are equal. Look carefully at the differences, ask the pool builders for insight and explanation, and then make your decision based on what you are getting for the cost.